Customer Strategic Excellence

Stakeholder Management

The stakeholder management process is critical as it is the lifeline to effective business relationships. 
Each stakeholder is unique, and has different needs and wants, as well as different corporate goals and strategy. 

Appreciate how you can identify all these needs, and adopt techniques that ensure each relationship is healthy and productive. 


Understand why having a considered stakeholder management plan should be a top priority, and understand the necessary steps in the stakeholder management process. 


  • Definitions;
  • The stakeholder management process;
  • Stakeholder Management Plan;
  • Case studies.


Jan 16, 2024
12:30 PM
Mar 7, 2024
9:30 AM

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60 Mins
Simon Sparks
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