Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...
This session focuses on effective problem solving, understanding how to identify the root cause of a problem. It will also determine...
Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...
Excel has a number of tools that allow predictions to be made depending on several variables. This can be very useful as a means of...
Microsoft 365 now includes some amazing features, and in this one-hour session we discover how a plain text file can become a fabulous...
This session has been designed to help you have a better understanding of your relationship with yourself and others. It will help...
During this session you will learn how to build a set of questions to understand your clients needs, learn how to help your clients...
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