Embark on a journey of environmental awareness with our "Understanding Climate Change". An introduction to the basics of this interesting...
If only our customers could be for life! But the reality is, since the moment your prospect turned in to a paying client, their assessment...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...
The stakeholder management process is critical as it is the lifeline to effective business relationships. Each stakeholder is...
Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations...
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...
Learn about the power of dynamic conversation and its impact on learning, development and productivity. Gain an understanding of how...
Learn how to identify and understand your own emotions and become aware of their impact and how to express emotions in a positive manner....
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