Effective Questioning Techniques to Understand the Customer’s Needs

Simply selling a product without understanding your client’s needs will often lead to buyer’s remorse. This session not only shows you how to build a set of questions to understand your prospect’s needs; it equips salespeople with stronger methods of helping your clients understand value in their problems; facilitating your ability to connect your solutions to their needs.

Objective

During this session you will learn how to build a set of questions to understand your clients needs, learn how to help your clients understand value in their problems giving you the ability to connect your solutions to their needs.
To evaluate existing need find structures and consider additional techniques that can support the client journey ongoing.

Agenda:

Questioning Techniques using Different Types of Questions.
Positive and Negative Consequence Questions
Establishing Needs.
Structure of Need Finding

Events

Date
May 3, 2023

Time
3:30 PM

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Duration

60 Mins

Facilitator

Jo Shepherd

Effective Questioning Techniques to Understand the Customer’s Needs

Objective

Agenda:

Events

Related Courses

Cold Calling

Effective Questioning Techniques to Understand the Customer’s Needs

Objection Handling

Solution Selling

Planning and Research

Creating Opportunities and Prospecting

Introduction and How to Credential yourself Professionally with Customers

Human Buying Psychology

FAQ's

Resources