When employees underperform, a business can't operate at its full capabilities. A business can't sustain itself if the employees it pays aren't doing their part to help the business function as planned. The level of service drops. Customers and clients look elsewhere for better service and then, your revenue falls. It's up to you, the leader, to act on poor performance when you're aware of it before it goes too far. This session will help you understand how to approach conversations and the process involved.
"The Leadership Challenge" by James Kouzes and Barry Posner is a classic book on leadership that provides a comprehensive overview of the essential principles of effective leadership. The authors draw on extensive research and real-world examples to illustrate their points and offer practical tips and strategies for putting the principles of the book into practice.
The One Minute Manager" by Ken Blanchard and Spencer Johnson is a concise, practical guide to effective management. The book is written in a story format that follows a young man's journey to find a "One Minute Manager" who can teach him how to become an effective manager himself.
A PDP is a tool to enable individuals to improve their performance and reach their full potential at each stage of their career. Identify...
It's the meetings that managers statistically seem to hate the most, yet it should be something to be embraced by manager and direct...
When employees underperform, a business can't operate at its full capabilities. A business can't sustain itself if the employees...
This session explores how to use the GROW coaching method to manage and improve your team's sales performance...
How to Conduct an Effective End of Year Review This 60-minute webinar will show you how to conduct the meeting in a structured but...
Managing performance on a regular basis helps you stay on track of performance, the reality verses KPI’s and Objectives. It gives...
The annual performance review is fast becoming a thing of the past: who wants to discuss work they did months ago?! This course...
How to Conduct a Great Mid-Year Conversation A mid-year review is a great way to connect with your employees and focus on providing...
