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Programmes

Courses - Page 31

332 results - Page 31 of 37

Communication Skills Assertiveness module
Communication Skills

Assertiveness

We all want to be able to get our point across in a professional way, especially during more challenging conversations or situations....

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Communication Skills How to Build and Deliver an Engaging Presentation using PowerPoint module
Communication Skills

How to Build and Deliver an Engaging Presentation using PowerPoint

Learn how to create engaging and inspiring PowerPoint presentations and how to deliver them leaving a lasting memory. This session...

Communication Skills How to Create an Engaging Sales Presentation module
Communication Skills

How to Create an Engaging Sales Presentation

How to create, design and deliver a memorable sales presentation using Microsoft PowerPoint. Learn how to inspire your audience and...

Communication Skills Understanding Cultural Differences Working Across Global Markets module
Communication Skills

Understanding Cultural Differences Working Across Global Markets

How to communicate effectively & clearly within different cultures. Tips and techniques as well as etiquette to help employees...

Communication Skills Managing Upwards module
Communication Skills

Managing Upwards

Gain an understanding of how to be an effective follower, able to stand up for and stand up to the leader! We cover the importance...

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Communication Skills The Gift of Giving Feedback module
Communication Skills

The Gift of Giving Feedback

During this session you will learn why feedback is so important to the individual and the organisation; explore ways to give and receive...

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Hospitality One Service - Hospitality module
Hospitality Customer Service

One Service - Hospitality

Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer and learn how to recognise...

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Role Play A Demonstration on how to Conduct an Effective Interview module
Role Play

A Demonstration on how to Conduct an Effective Interview

Join to listen and watch a roleplay demonstration of how to conduct an interview using the S.T.A.R competency model. A fair and consistent...

Role Play A Demonstration on how to Conduct a Need Find Meeting with a Client module
Role Play

A Demonstration on how to Conduct a Need Find Meeting with a Client

Join to listen and watch a roleplay demonstration of how to effectively question clients, understand their needs and become their...