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Customer Strategic Excellence

Customer Complaint Resolution - Part 2

Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building on Part 1, this course focuses on proactive communication, empathetic listening, and strategic problem-solving to enhance customer satisfaction and loyalty. Participants learn practical techniques to turn complaints into opportunities for positive customer experiences.

Events

Date
Feb 6, 2025
Time
3:30 PM
Date
Mar 11, 2025
Time
8:00 AM
Date
Mar 13, 2025
Time
11:00 AM

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Duration
60 minutes
Facilitator
Simon Sparks
Quiz
No
Certificate
No
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