Enhancing Sales Essentials

Cross Selling and Up Selling

The objective of cross-selling can be to either increase the income derived from the client or to protect the relationship with the client or clients. The approach to the process of cross-selling can be varied – join this session to learn ways of how to ask questions and learn more about the client’s needs and goals to expand their scope and identify white space opportunity.

Objective

By the end of this session you will understand:
how to ask questions and learn more  about the clients needs and goals in order to  expand their scope and identify white space, cross sell and up sell opportunity

Agenda

  • What is Cross Sell and Up Sell?
  • The benefits
  • How?
  • Whitespace and questioning techniques
  • Summary
     

Events

Date
May 9, 2024
Time
5:00 PM

You must be logged in to access these events.

login or register

Related Courses

FAQ's

You can view the system in your local time by going to My Account > Edit Profile (Or click the timezone in the top bar > edit profile), once here you'll see a dropdown called timezone. If you change this to your timezone the platform will reflect this.
If you go to the My Account area, you will see all the learning events you’ve attended. You can download the related handouts for as long as you maintain your subscription. You can watch recordings of all events for up to 30 days after the event.
If you go to the My Account area, you will see all the learning events you’ve attended. You can access the recording of any session you attended for 30 days afterwards.
They will be emailed to you automatically and are accessbile via the certificates tab on the My Account page.
Any courses or modules which are CPD accredited are clearly indicated
There may be an issue with your choice of speaker, please check your settings in Zoom.
Yes – our courses are designed to be accessed using any mobile device
On your Login page, hit the Forgotten Password button. Follow the instructions on the next Reset Password screen and you’re done!
Duration
60 Mins
Facilitator
Jo Nash
Recommendation
100%
of Users who said they'd recommend this course.
On Demand
Please login to access On Demand content. login
Login / Register
in order to access events you must have an Account.
Login / Register