We all want to be able to get our point across in a professional way, especially during more challenging conversations or situations....
Tips for Microsoft Excel including how to apply layout changes, how to set and clear a print area and visualising data using a heat...
This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...
Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...
Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...