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Customer Service Excellence

16 results - Page 1 of 2

Customer Service Excellence Adapting your Customer Service Skills to a Remote Environment module
Customer Operational Excellence

Adapting your Customer Service Skills to a Remote Environment

During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...

Customer Service Excellence Adapting Customer Service to the Remote Environment - Part 2 module
Customer Operational Excellence

Adapting Customer Service to the Remote Environment - Part 2

Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...

Customer Service Excellence Dealing with Challenging Customers - Part 2 module
Customer Operational Excellence

Dealing with Challenging Customers - Part 2

Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...

Next Event:
Date
Feb 20, 2025
Time
5:00 PM
Customer Service Excellence Delivering Customer Service Excellence module
Customer Operational Excellence

Delivering Customer Service Excellence

How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...

Next Event:
Date
Feb 25, 2025
Time
2:00 PM
Customer Service Excellence Crisis Management & De-escalation module
Customer Operational Excellence

Crisis Management & De-escalation

Crisis Management & De-escalation provides essential skills for handling high-pressure situations effectively. This course focuses...

Next Event:
Date
Feb 27, 2025
Time
11:00 AM
Customer Service Excellence Delivering an Exceptional Customer Service for Internal Stakeholders module
Customer Operational Excellence

Delivering an Exceptional Customer Service for Internal Stakeholders

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

Customer Service Excellence Leading a Customer Service Team module
Customer Service Leadership

Leading a Customer Service Team

Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...

Next Event:
Date
Mar 4, 2025
Time
11:00 AM
Customer Service Excellence Customer Complaint Resolution - Part 2 module
Customer Strategic Excellence

Customer Complaint Resolution - Part 2

Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...

Next Event:
Date
Mar 11, 2025
Time
8:00 AM
Customer Service Excellence Problem Solving - Effective Approaches module
Customer Strategic Excellence

Problem Solving - Effective Approaches

Unlock the secrets to effective problem-solving with our course, “Problem Solving - Effective Approaches.” Delve into the...

Next Event:
Date
Mar 18, 2025
Time
11:00 AM
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