During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...
One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...
Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting. ...
This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...
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