One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...
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This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...
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The stakeholder management process is critical as it is the lifeline to effective business relationships. Each stakeholder is...
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Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
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Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...
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