Retail

Retail Customer Service

With SeedL offering a range of client excellence programmes, this course takes inspiration from those and specific skills required to thrive in a customer facing retail environment. This module provides critical ways of working for customer facing colleagues in your retail store. How do we improve our customer experience whilst a customer is in store? How do we deal with customer complaints, that build not destroy long term reputation? How do we stand out as a worthy store to visit making you the destination of choice? This course shows you how. 

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1 Events

Steps to a Great Service in Retail

This course takes inspiration from those people and specific skills required to thrive in a customer...

View Steps to a Great Service in Retail
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1 Events

One Service - Retail

Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer...

View One Service - Retail

FAQ's

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If you go to the My Account area, you will see all the learning events you’ve attended. You can access the recording of any session you attended for 30 days afterwards.
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Modules
2
Duration
120 Mins