Customer Strategic Excellence

Understanding the Human Buying Psychology

This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and I understand the mental thought process we go through before making a decision to buy. This interactive and practical session allows you to then see how aligned your steps of your sales process are. Delivered by a certified trainer with a credible track record in sales.


Understand the mental thought process that a person goes through before making a decision to buy and how it aligns to a sales process


  • Human Buying Process
  • Sales Process
  • Building and justifying Value


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If you go to the My Account area, you will see all the learning events you’ve attended. You can access the recording of any session you attended for 30 days afterwards.
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60 Mins
Jo Nash
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