Customer Delivery Excellence

Influencing Skills

Explore how to be a positive influence on your team to aid in the success of your organisation and how to engage in effective negotiation in a productive and professional manner.

Agenda: 

  • Misconceptions of Influencing Skills
  • The Art of Persuasion
  • Persuasive Techniques
  • Influential Communication
  • Challenging Your Own Way of Thinking

Events

Date
Jan 20, 2023
Time
9:30 AM
Date
Mar 23, 2023
Time
5:00 PM

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Product
Lite
Duration
60 Mins
Facilitator
Simon Sparks
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