Client Service Excellence

Client Operational Excellence

This course is designed for individuals that work in a reactive business environment, responding to incoming requests and queries. This course will help you develop strong client service skills, demonstrating service excellence through every interaction.

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1 Events

How to Communicate Effectively through Verbal Communication

This session will help you have more positive and confident telephone conversations with clients, bu...

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1 Events

How to be an Effective and Active Listener

Listening is one of the most important skills you can have. How well you listen has a major impact o...

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1 Events

Delivering Client Service Excellence

How to put the needs and requirements of a client first, ahead of anything and everything else. Help...

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1 Events

How to Communicate Effectively through Email

Effective communication is an essential component of human relationships. We spent so much time comm...

Diploma
Yes
Modules
4
Duration
4 hours