This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
In a no normal world, how do you, as a leader, juggle what’s right for your business and people? How do we create calm in the continuous...
Explore how to be a positive influence on your team to aid in the success of your organisation and how to engage in effective negotiation...
Equality is not treating everyone the same: it is treating everyone fairly. This module is designed specifically for managers: how...
An introduction to Diversity and Inclusion outlining the nine protected characteristics and the importance of D&I within the workplace....
Excel has a number of functions specific to text rather than numbers. In this one-hour session we look at some of these, including...
This is a 5-part series though sessions don't need to be completed in succession. This one-hour session covers some popular hints...
In this short session you’ll understand that selling is really a psychological barrier of words. We make decisions as consumers all...
This webinar aims to equip participants with the essential skills and knowledge required to excel in telephone communication, fostering...
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